Thank you for your interest in the City of Memphis Utility Assistance Program through NCC.

The portal is open daily from 8:30 AM to 2:00 PM. If we reach our daily threshold, the portal may close before the scheduled cutoff time.

🔔 Important Update as of 01/29/2026: At this time, we have reached the applicable limit for MLG&W Utility Assistance programs. We understand how important this assistance is, but we are unable to accept additional applications. The Plus One Program reopens quarterly on the first Wednesday of April, July, and October. Please check back during those times. Thank you from Neighborhood Christian Centers.